Legal
How Tenue Services SRL handles personal data — what we collect, why, and the rights you have under the GDPR.
Last updated · 4 August 2026
This site collects no personal data about you, sets no cookies, and runs no third-party trackers. The sections below explain that in full, and set out your rights under the GDPR.
Tenue Services SRL is the data controller for any personal data described in this policy.
We have not appointed a Data Protection Officer, as we are not required to under Article 37 GDPR. Data protection questions go to contact@tenue.ro and reach us directly.
We measure traffic with Umami, an open-source analytics tool we host ourselves at analytics.tenue.one. We chose it specifically because it does not identify visitors.
Umami records aggregate, non-identifying information: page URL, referrer, screen size, browser, operating system, and country. It does not set cookies, does not store your IP address, and does not build a profile or follow you across sites. Visits are grouped using a hash that is recomputed daily and cannot be reversed to identify you.
Because we self-host, this data stays on our own infrastructure. It is never sent to Google, Meta, or any advertising network, and we do not sell or share it.
The contact buttons on this site open your own email client — nothing is transmitted to our servers when you use them. If you choose to email us, we receive whatever you write: your name, email address, and the content of your message.
We use it only to answer you and, if it leads to work, to prepare and perform a contract.
Our web server keeps standard technical logs (IP address, timestamp, requested URL, user agent) for security and troubleshooting. These are not used to analyse behaviour or build profiles.
| Data | Retention |
|---|---|
| Analytics (aggregate, non-identifying) | Retained as long-term aggregate statistics |
| Email correspondence | For the duration of our relationship, then up to 3 years (the general limitation period under Romanian law) |
| Accounting records tied to a contract | 10 years, as required by Romanian accounting law |
| Server logs | Short-term, on a rolling basis |
We keep the number of parties to a minimum:
Our analytics are self-hosted, so no analytics provider receives your data. We do not transfer personal data outside the European Economic Area.
Under the GDPR you have the right to: access your data; have it corrected; have it erased; restrict or object to processing (including objecting to our legitimate-interest processing); receive it in a portable format; and withdraw consent where processing is based on consent.
To exercise any of these, email contact@tenue.ro. We respond within one month. There is no charge unless a request is manifestly unfounded or excessive.
If you believe we have handled your data improperly, you may lodge a complaint with the Romanian supervisory authority:
You may also complain to the supervisory authority in your country of residence.
This site is aimed at businesses and is not directed at children. We do not knowingly collect data from anyone under 16.
If we change how we handle data, we update this page and revise the date shown at the top. Material changes will be made clear rather than slipped in quietly.
Questions about this policy: contact@tenue.ro